"UBT has done everything that they said they would do – all the promises have been kept from the very start. From the beginning it has been all they said it would be. The management of my account has been excellent."

United States Conference of Catholic Bishops
Ronald Gibson
Manager, Printing and Mailing Services


About Canon USA

Company Background
Canon is the world's largest document processing firm with $45 billion total revenue in 2008. For 26 of the last 27 years, Canon has been #1 in total market share coming in at 20.7% in 2008. In addition to being the leader in copiers, color copiers, and laser facsimiles, Canon also manufacturers the number one selling laser printer for Hewlett-Packard in its Newport News, Virginia facility.

Canon is listed as one of Fortune's Most Admired Companies in America, ranked number one in the office copier product category in Brandweek's Annual Customer Loyalty Survey and ranked number 36 on the BusinessWeek list of Best Global Brands. In 2009, Canon U.S.A., Inc. was named number two in brand loyalty within the Office Copier category by Brand Key's Customer Loyalty Engagement Index, which survey 24,000 adult Americans annually to determine the brands that own a majority stake in customer loyalty.

Since our founding in 1977, United Business Technologies has chosen to partner with Canon because of our confidence in Canon's corporate values and sophisticated line of products. In 2008, United Business Technologies received several significant recognitions from Canon, including being name Canon's largest independent dealer in the Southeast region and Canon's third largest independent dealer in the U.S.

Market Share Dominance
Canon dominates the office products industry by being number one in the overall copier market for the eighth consecutive year and in every speed segment of the black-and-white copier market for the 26th time in the last 27 years.

Market share information for 2008 is shown for all copier segments. As pictured, Canon is the number one manufacturer with 20.7% of the total copier market.

Market Share

Technological Leadership
Canon's overwhelming success is attributed to superior technology, the result of an unprecedented commitment to research and development. Canon devotes approximately 9.1% of its Net Sales to R&D, ensuring that research and development efforts continue to grow. In 2008 R&D spending exceeded $3.5 billion, which exceeds such spending of many key competitors.

Innovation has been a key ingredient in Canon's success throughout its company history. Canon is one of the most prolific inventors of consumer and professional imaging solutions ranking in the top five among all patent holders 22 of the last 23 years. In 2008, Canon ranked third in the world for receiving patents in the private sector from the U.S. Patent and Trademark Office, with 2,151 patents awarded.